Delivery and Returns

Shipping – FREE Shipping on UK Mainland Orders over £50!

Orders under £50 are just £4.50 regardless of how much you order.

International Shipping – £7.99 on all orders to selected European and International destinations.

48 Hours Shipping to Mainland UK

At Promuscle Products we give you 48hr Shipping or better on orders to the mainland UK!

All orders up to 1kg are sent via Interlink courier – which is usually a next working day service – and all larger orders via 48hr Interlink.

We can not guarantee morning or afternoon shipping times as the couriers route will vary daily.

This only applies to working days – i.e. we do not deliver on Saturday / Sunday as the cost of these out of hours deliveries would impact our low pricing. Also, please try to ensure your order is with us by 1pm to ensure same day dispatch.

Any orders that total £100+ will only be dispatched to the registered billing address, this is purely a security measure to protect customers from fraudulent uses of their billing information.

If an order is returned to us due to customer error then a re-shipping fee of £5 is applicable. This is due to the cost of re-packing, and re-shipping that item. A refund of the item can be provided as an alternative, but the shipping cost will have to be taken out of this due to it being a cost we have incurred shipping the item out in the first place. If the error is ours, the item will of course be re-shipped at our cost.

Customers have the right to cancel their order for a limited time even if the goods aren’t faulty as long as products are not tempered with nor opened.

A refund to is applicable within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you.